Terms Of Service

These general terms of use are entered into between:
        -  The manager of the website, hereinafter referred to as the "Editor,"
         - Any person wishing to access the website and its services, hereinafter referred to as the "User."


Article 1 - Principles

These general terms of use aim to legally frame the use of the FameLulu website and its services.

The website www.famelulu.com is a service provided by:

FameLulu Landsheerstraat 30, 4811SM Breda, The Netherlands Website URL: www.famelulu.com Email: contact@famelulu.com

Chamber of Commerce number: 92515983

The general terms of use must be accepted by every User, and accessing the site implies acceptance of these conditions.

Article 2 - Evolution and Duration of Terms

These general terms of use are concluded for an indefinite duration. The contract takes effect for the User from the beginning of the service's use.

FameLulu reserves the right to modify the clauses of these general terms of use at any time and without justification.

Article 3 - Access to the Site

Any User with internet access can freely access the FameLulu website from anywhere. The costs incurred by the User to access it (internet connection, computer equipment, etc.) are not the responsibility of the Editor.

The site and its various services may be interrupted or suspended by the Editor, especially for maintenance, without prior notice or justification.

Site users have access to the following services: Textile and accessories.

The site includes a free member area reserved for registered users. These users can access it using their login credentials.

Services reserved for members include: order tracking, personal data management.

Article 4 - Responsibilities

The Editor's responsibility cannot be engaged in the event of a failure, breakdown, difficulty, or interruption of operation, preventing access to the site or any of its features.

The User's connection equipment to the site is the sole responsibility of the User, who must take all appropriate measures to protect the equipment and data, especially against viral attacks over the Internet. The User is also solely responsible for the sites and data they consult.

The Editor cannot be held responsible for legal proceedings against the User:

  • Due to the use of the site or any internet-accessible service;
  • Due to the User's non-compliance with these general terms.

The Editor is not responsible for damages to the User, third parties, and/or the User's equipment due to their connection or use of the site, and the User waives any action against the Editor for this reason.

If the Editor becomes the subject of an amicable or judicial procedure due to the User's use of the site, they may seek compensation from the User for all damages, sums, convictions, and expenses that may arise from this procedure.

Article 5 - Intellectual Property

All technical documents, products, photographs, texts, logos, designs, videos, etc., are subject to copyright and are protected by intellectual property laws. When handed to our clients, they remain the exclusive property of FameLulu, the sole holder of intellectual property rights in these documents, which must be returned upon request.

Clients undertake not to use these documents in any way that may infringe on the industrial or intellectual property rights of the supplier and agree not to disclose them to any third party without the express and prior authorization of the Editor.

Article 6 - Hyperlinks

The establishment by the User of any hyperlinks to all or part of the site is strictly prohibited without the prior written authorization of the Editor, requested by email at the following address: contact@famelulu.com.

The Editor is free to refuse this authorization without having to justify their decision in any way. In the event that the Editor grants permission, it is always temporary and can be withdrawn at any time without the Editor being obliged to provide justification.

In any case, any link must be removed upon simple request from the Editor.

Any information accessible via a link to other sites is not under the control of the Editor, who disclaims all responsibility for their content.

Article 7 - Protection of Personal Data

Data Collected

The personal data collected on this site includes:

  • Account opening: when creating the user's account: name, first name, email address, phone number, postal address, date of birth;
  • Connection: when the user logs into the website, the website records, notably, their name, first name, login, usage data, location, and payment data;
  • Profile: using the services provided on the website allows the user to provide a profile, which may include an address and a phone number;
  • Payment: in the context of paying for products and services offered on the website, it records financial data related to the user's bank account or credit card. This data is encrypted by official extensions provided by partner banks and can never be used by any third party other than the User to facilitate the payment process for future orders;
  • Communication: when the website is used to communicate with other members, the user's communication data is subject to temporary retention;
  • Cookies: cookies are used in the use of the website. The user has the option to disable cookies from their browser settings.

Use of Personal Data

The personal data collected from users aims to provide website services, improve them, and maintain a secure environment. Specifically, the uses are as follows:

  • Access and use of the website by the user;
  • Management of the website's operation and optimization;
  • Organization of the conditions of use of payment services;
  • Verification, identification, and authentication of data transmitted by the user;
  • Proposal to the user to communicate with other website users;
  • Implementation of user assistance;
  • Customization of services by displaying advertisements based on the user's browsing history, according to their preferences;
  • Prevention and detection of fraud, malware (malicious software), and security incident management;
  • Management of any disputes with users;
  • Sending of commercial and advertising information, according to the user's preferences.

Sharing of Personal Data with Third Parties

Personal data may be shared with third-party companies in the following cases:

  • When the User uses payment services, for the implementation of these services, the website is in contact with third-party banking and financial companies with which it has contracts;
  • When the User publishes information accessible to the public in the free comment areas of the website;
  • When the User authorizes a third-party website to access their data;
  • When the website uses service providers to provide user assistance, advertising, and payment services. These providers have limited access to user data, within the framework of the performance of these services, and have a contractual obligation to use them in accordance with the provisions of the applicable data protection regulations;
  • If required by law, the website may transmit data to respond to claims made against the website and comply with administrative and judicial procedures;
  • If the website is involved in a merger, acquisition, transfer of assets, or judicial reorganization procedure, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed before personal data is transferred to a third party.

Security and Confidentiality

The website implements organizational, technical, software, and physical measures for digital security to protect personal data against alterations, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment, and the website cannot guarantee the security of the transmission or storage of information on the internet.

Implementation of User Rights

In accordance with the applicable personal data regulations, users have the following rights, which they can exercise by making their request to the following address: contact@famelulu.com.

  • Right of access: they can exercise their right to access to know the personal data concerning them. In this case, before implementing this right, the website may request proof of the user's identity to verify its accuracy.
  • Right to rectification: if the personal data held by the website are inaccurate, users can request the update of the information.
  • Right to delete data: users can request the deletion of their personal data, in accordance with applicable data protection laws.
  • Right to limit processing: users can ask the website to limit the processing of personal data in accordance with the hypotheses provided for by the GDPR.
  • Right to object to data processing: users can object to their data being processed in accordance with the hypotheses provided for by the GDPR.
  • Right to portability: they can claim that the website provides them with the personal data provided to transfer it to a new website.

Evolution of This Clause

The website reserves the right to make any modifications to this clause relating to the protection of personal data at any time. If a modification is made to this personal data protection clause, the website undertakes to publish the new version on its site. The website will also inform users of the modification by email, at least 15 days before the effective date. If the user does not agree with the terms of the new wording of the personal data protection clause, they have the option to delete their account.

Article 8 - Cookies

FameLulu may automatically collect standard information. All indirectly collected information will only be used to track the volume, type, and configuration of traffic using this site, to develop its design and layout, and for other administrative and planning purposes, and more generally to improve the service we offer you.

Article 9 - Applicable Law

These general terms of use are governed by and subject to the laws of the Netherlands.

In the event that the parties are unable to amicably resolve a dispute, the dispute will be brought before the exclusive jurisdiction of the Dutch courts.